Not only is Ms Big coming to the lab, but also she's sending a QA person from JPL, the Jet Propulsion Laboratory.
[Carl suggested that I call her Dr Big, which would be appropriate, since I'm referring to her in her professional position in the project. I haven't met Fiona Harrison, yet, but everyone seems to have a lot of respect for her. Nevertheless, I have a 'thing' about calling PhDs 'doctor'. I was originally soured on the practice by meeting a couple of people who insisted on it, which seemed lame. And if I ever go down in the streets like a sack of beans, I don't want Fiona Harrison showing up if someone yells, "Doctor!" I don't even call my MD 'doctor', I call her 'Tracy', although I do say 'Dr Tracy' now and then, if I'm in the mood.]
JPL is a federally funded R&D center in Pasadena. It's managed by Caltech. And that's about all I knew about it before I started this job. The first skinny I heard was from Trish, Carl's wife, who told me that everything at JPL is strictly by the book. Then Ken went there a couple of weeks ago with FM0, and I heard some inside stories.
Ken thought it would take one day to mount FM0, so he planned on two. It turned out he was there for four days, which he found extremely frustrating. A lot of the time was spent idle, waiting for one QA check or another. He said there were usually three or four people working, with four to nine others watching to be sure everything was being done correctly. He speculated that the NuSTAR optics would never be finished if they were being built at JPL. Here's one example.
A torque wrench is a tool that tightens something to a specified tightness, or torque. There are different kinds of torque wrenches, with different sizes, torque ranges, etc., but they all do essentially the same job. There are different ways of setting the desired torque. Probably the most complicated way is shown here:
You turn the knurled part of the handle and the set torque is the value on the shaft plus the value on the turned part that lines up with the center line on the shaft. When you're tightening something and it gets to the right torque, the wrench stops tightening. You could probably teach a 5th-grader in 5 minutes how to use this wrench.
Ken was at JPL and someone had to torque a bolt. There were four people there, all of whom knew how to read the torque wrench. But there was a specific QA person who had to approve the setting on the wrench. They sat and waited over an hour for the QA person. When he arrived, he looked at the wrench, wrote down the value, and work resumed.
I suppose there are good reasons for that kind of care on some projects, but it is kind of anal. The JPL QA guy will probably go nuts when he gets to our lab.